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Shipping & Returns

Shipping Information:

We will deliver directly the parcel to your delivery address as soon as we receive your full payment.
For high valued products, we may require the verification of your mailing address before the delivery.
All items are carefully checked and well packed before the dispatch.

Below is the approximate delivery time to different countries (just estimated, not guaranteed):
Delivery time for Postal Airmail: (weekends/holidays excluded)

US/UK7~15 working days                                                             
France /Belgium/Australia/Malta7~20 working days
Other countries10~20 working days

Delivery time for Express Mail (EMS, UPS, DHL etc…): 5~7 working days
Delivery time for HDNL (To UK): 7~8 working days
The actual shipping time is determined to local custom and post service.
Delivery times may vary, particularly during peak periods or in climate weather conditions.

Tracking websites for different countries are as follow:
For Postal Packet

UShttp://www.usps.com/welcome.htm 
UKhttp://www.parcelforce.com/portal/pw/home 
Brazilhttp://www.correios.com.br/ 
Swedenhttp://www.posten.se/ 
Spainhttp://www.correos.es/dinamic/plantillas/home1.asp 
Canadahttp://www.canadapost.ca/cpo/mc/default.jsf?LOCALE=en 
Maltahttp://trackandtrace.maltapost.com/TrackAndTrace.asp 
Irelandhttp://track.anpost.ie/track/trackone.html 
Finlandhttp://www.posti.fi/english/thepostsservices/itemtracking/index.html 
New Zealandhttp://www.nzpost.co.nz/Cultures/en-NZ/OnlineTools/Tracking/ 
Israelhttp://www.israelpost.co.il/hpcontent.nsf/EntryHomePage?ReadForm&L=EN 
Greecehttp://212.205.82.71/trackandtrace/Default.asp 
Chilehttp://www.correos.cl/seguimiento/index.php 
Italyhttp://www.poste.it/online/dovequando/controller?action=start&subaction=assicurata 

For EMS

Irelandhttp://www.anpost.ie/AnPost/ 
Austriahttp://www.post.at/index.htm 
Australiahttp://ice.auspost.com.au/ 
Brazilhttp://www.correios.com.br/ 
Denmarkhttp://www.postdanmark.dk/index.jsp 
Germanyhttp://www.gdsk.de/eng/index.html 
Russiahttp://www.garantpost.ru/ 
Francehttp://www.chronopost.fr/transport-express/livraison-colis 
Finlandhttp://www.posti.fi/vanhat/english/lahetystenseuranta/ 
Canadahttp://www.canadapost.ca/cpo/mc/default.jsf?LOCALE=en
Luxembourghttp://www.pt.lu/portal/ 
UShttp://www.usps.com/ 
Spainhttp://www.correos.es/dinamic/plantillas/home1.asp 
Hong Konghttp://app1.hongkongpost.com/CGI/mt/enquiry.jsp?mail_type=ems_in
New Zealandhttp://www.nzpost.co.nz/Cultures/en-NZ/OnlineTools/Tracking/ 
UKhttp://www.parcelforce.com/portal/pw 
Czechhttp://www.cpost.cz/en/nastroje/sledovani-zasilky.php 

You can check your parcel by below tracking websites no matter what countries you are in.

HDNLhttp://www.hdnl.co.uk/UPI-Tracking-Details/ 
GDAhttp://www.gdalliance.com/Track/Track.aspx 
UPShttp://www.ups.com/index.html
FedExhttp://www.fedex.com/Tracking?cntry_code=cn 
DHLhttp://www.cn.dhl.com/zh.html 

Return Policy:

Defective/ Wrong Items – Return within the warranty period.
If you would like to return your products for repair / replacement / refund, please kindly contact our customer service representatives via email.
Warranty period: Default a year warranty (starting from the dispatch date) for all products, unless specified on the specific item pages.
Buyers are responsible for the returning shipping costs under any circumstances.

Other Terms & Conditions:

The photos are just for illustration purposes only.
No sales tax is required.
If, for any reason you are not satisfied with your purchase, please contact us by email to resolve any issues before leaving feedback. We will reply you ASAP, if no response for you within 48 hours; please check the spam in your mail box.

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